Refund and Returns Policy

Return and Refund Policy

At TRehman, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Return and Refund Policy carefully to understand your rights and responsibilities.

Returns

You may return an item for a refund or exchange under the following conditions:

  1. Eligibility for Returns:
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Returns must be initiated within 30 days of the purchase date.
  • Perishable goods, health and beauty products, and items marked as “Final Sale” are non-returnable.
  1. Process for Returns:
  • Contact us at [your email] or call [your phone number] to request a return authorization.
  • Provide your order number, proof of purchase, and the reason for the return.
  • Once your return is approved, we will provide instructions on how to ship the product back to us.
  1. Return Shipping Costs:
  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

Refunds

  1. Eligibility for Refunds:
  • Refunds will only be issued once we have received and inspected the returned item.
  • If the return is approved, we will process your refund to the original method of payment.
  1. Processing Time:
  • Refunds are typically processed within 7–10 business days after the return is received and approved.
  • You will receive a confirmation email once your refund is processed.
  1. Non-Refundable Items:
  • Items returned beyond the 30-day window.
  • Damaged items not due to our error.
  • Perishable goods and opened health or beauty products.

Exchanges

  1. Eligibility for Exchanges:
  • Exchanges are allowed for items that are defective, damaged during transit, or sent in error.
  • Requests must be made within 7 days of receiving the product.
  1. Exchange Process:
  • Contact us at [your email] or call [your phone number] to request an exchange.
  • Follow the same return process to ship back the item.
  • We will send the replacement item once we receive the returned product.

Cancellations

  1. Order Cancellations:
  • Orders can be canceled within 24 hours of placement for a full refund.
  • Orders already shipped cannot be canceled but may be returned once received, as per the return policy.
  1. Out-of-Stock Items:
  • If an item in your order is out of stock, we will notify you promptly and provide a full refund or alternative options.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us:

TRehman
Email: info@trehmanllc.com